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Haidilao is a Chinese hot pot chain founded in 1994 that has particularly gained traction in the 2010s due to its selling point of superior customer service and generally more consistent and higher quality meat products. For example, each Haidilao store has a waiting area for peak times that is equipped with a variety of snacks, toys for children, and a free manicure service to keep guests entertained while waiting. The chain also has a famous noodle dance where noodles are freshly hand-pulled at each customer's table before being put into the pot. Various small amenities are also available including hair ties, glasses wipes, as well as toothbrush kits and mouthwash for use after dining.

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